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Most job-seekers like to list skills on their resume. In fact, most experts suggest listing skills on your resume. The problem with simply including a skill set is that the reader has no reason to believe you. You could say that you're an expert in hiring, training, sales management, payroll control, visual presentation, and loss prevention, but that doesn't mean the reader will trust you just because you say it. That's why it's important to back up those statements with proof in the way of accomplishments.
Most people think of accomplishments in terms of financial results like the following:
Those types of accomplishments are very important to include. However, any type of impact you had on the company can be stated as an achievement, and that can help build trust with the reader.
Let's use an example. Say you want to highlight the fact that you're skilled in hiring, people development, loss prevention, and new store openings. Many job-seekers include those in a skills section like this:
Hiring - People Development - Loss Prevention - New Store Openings
Many job-seekers also expand on the terms themselves by stating what they can do for a potential employer:
Either way, the reader will see no reason to trust you based on those statements alone. They may be true but since almost everyone portrays themselves as a miracle worker on their resume, recruiters and hiring managers are rarely convinced. Rather than stating how you hope to use those skills in the future, show how you used them in the past:
After reading statements such as these, the recruiter will reach the conclusion that you are skilled in hiring, people development, loss prevention, and new store openings. A certain level of trust will be established, and that will go a long way to improving your chances of getting called for an interview.