They can't create a resume for you without your help. Here's why.
The purpose of a resume is to showcase your experience and other qualifications in the best possible light so that you have the best chance of being contacted for an interview. A "professional" professional resume writer will need to obtain information from you in order to do that - in all likelihood, a great deal of information. (If you come across a resume writer who doesn't need a lot of information from you, run the other way.)
Personally, I use a very comprehensive, in-depth questionnaire to make sure I have all the information I need in order to design the best possible resume. Other writers may interview you over the phone or even in person. Regardless of the method, we all need to get information from clients in order to do our jobs. Unfortunately, you can't just tell us where you worked and when, and then say "go to it." It doesn't work that way.
Why? Because resumes should not be focused on duties and responsibilities. If they were, it'd be easy. Give me your contact info, company names, job titles, dates, and education, and I'll whip up a resume in no time. But that's not what resumes are about.
If I have a client who worked their way up at Walmart from sales associate to store manager, I already have a good idea of what they were responsible for in each position. After all, I've worked closely with retail managers in multiple capacities for many years. Recruiters are the same - most have a solid understanding of what retail managers and associates do, which is why that usually doesn't need to be on your resume.
Instead, resumes should be focused on accountability, scope, and achievements. So while I already know what you were responsible for as a store manager at, say, American Eagle (in terms of daily duties and job function), I don't know the scope of that job, what you achieved, or the impact you had on the company.
For example, I don't know anything about the particular store you managed or the team you led. I don't know what obstacles you faced. I don't know how well you performed. I don't know what other contributions you made to the company, and I don't know how they viewed your results. This is all stuff that you need to help me understand, so we - together - can make your resume as good as it can be.
Hiring a professional resume writer is like hiring someone to write your memoirs. It's a partnership - not a solo effort - but if you find the right partner, your chances of success will improve tremendously.
Best of luck!
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