The top 100 transferable skills demonstrated by retail leaders
Retail leaders are among the most talented, dedicated, and hard working people out there.
I know it. You know it. And if recruiters from other industries don't know it, they should.
Here is a list of 100 transferable skills that retail leaders demonstrate on a daily basis:
Sales
Customer service
Customer experience
Customer engagement
Customer relationship management
Clientele development
Customer loyalty
Customer data capture
Customer conversion
Conflict resolution
B2B sales
Business development
Store operations
Process development
Policy & procedure development
Program development
Pilot/test programs
Product launches
Program implementation
Change management
Regulatory compliance
Administration
Reporting
Planning
Organization
Time management
Forecasting
P&L control
Finance
Budgeting
Expense control
Profit maximization
Supply management
Sales & profit analysis
Category analysis
E-commerce
Omni-channel fulfillment
Buy online, pickup in store
Ship from store
Curbside pickup
Inventory management
Merchandise planning
Buying
Product ordering
Supply chain management
Shipping/receiving
Freight processing
Pricing
Visual merchandising
Visual presentation
Inventory control
Markdown management
Vendor relations
Loss prevention
Inventory reconciliation
Shrink/waste reduction
Workplace safety
Security
Human resources
Workforce planning
Talent acquisition
Networking
Recruiting
Interviewing
Hiring
On-boarding
Scheduling
Payroll control
Labor management
Training
Talent development
Talent management
Team building
Engagement
Recognition
Retention
Performance management
Progressive discipline
Performance reviews
Coaching
Mentoring
Succession planning
Leadership development
HR file management
Employment law
Labor relations
Union negotiations
Marketing
Promotions
Event planning
Media relations
Market analysis
New store development
Store remodels/relocations
Space planning
Project management
Community relations
Charitable fundraising
Partnership development
Relationship management